All Systems Operational

About This Site

This is YouScan's status page, where you can get updates on how our systems are doing. If there are major interruptions to service, we will post a note here.

As always, if you are experiencing any issues with YouScan, don't hesitate to get in touch with us at support@youscan.io and we'll get back to you as soon as we can.

YouScan Operational
Data ingestion Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Resolved - This incident has been resolved. All services are working normally, and all delayed mentions have been processed.
Oct 10, 06:13 EEST
Monitoring - The issue on our cloud provider's side has been resolved, and our systems are back to normal. All delayed mentions have been processed and now appear in topics, alerts and historical collections are working as usual. We're monitoring to make sure everything stays stable.
Oct 10, 05:21 EEST
Update - Our cloud provider is still working to restore the affected storage, and we're closely following their progress. In the meantime, new mentions may appear in topics with a delay, alerts may arrive late, and some historical collections may restart before completing. No data is lost: all delayed mentions will appear automatically once the issue is resolved. We'll post an update as soon as we know more.
Oct 10, 00:10 EEST
Identified - We're experiencing an infrastructure issue with one of our storage systems, caused by a failure at our cloud provider. As a result, historical mention collection for new or updated topics may be delayed or fail to complete. Real-time mention collection is not affected. We're working with our cloud provider to restore full service and will post an update as soon as we know more.
Oct 9, 16:54 EEST

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - This incident has been resolved.
Sep 29, 15:54 EEST
Update - We are continuing to monitor for any further issues.
Sep 29, 15:53 EEST
Update - We are continuing to monitor for any further issues.
Sep 29, 14:02 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 11:18 EEST
Update - We are continuing to work on a fix for this issue.
Sep 29, 11:18 EEST
Update - We are continuing to work on a fix for this issue.
Sep 29, 11:01 EEST
Update - We are continuing to work on a fix for this issue.
Sep 29, 10:07 EEST
Identified - Our infrastructure provider is doing scheduled maintenance on its servers from 06:00 to 14:00 UTC today. During this time you may see:
- delays in collecting new mentions
- delays in collecting historical data
- topic preview being unavailable when you create or edit a topic

No data will be lost. Delayed mentions will be processed once the maintenance is over. We're monitoring the situation and will post an update when service is fully back.

Sep 29, 10:06 EEST

Sep 28, 2026

No incidents reported.